Powering Call Containment, Seamless Self-Service, Faster Resolutions, and Better Customer Satisfaction
Cut down response times from 5-10 minutes to 1-2 minutes using AI-powered insights.
Provide instant, data-driven answers to customer complaints, reducing repeat calls.
Reduce the workload of agents, handle more calls per hour, and improve customer satisfaction.
AI detects bill anomalies and automatically generates clear, customer-friendly explanations for reps.
TTME IVR, Web, Alexa, Google Home, SMS/Text, PWA and Mobile Apps
Optimize efficiency and reduce waste by correlating energy use with seasonal weather and temperature trends.
Our advanced AI technology continuously monitors your energy usage patterns, providing insights and alerting you to any anomalies.
Demand Response, Energy Efficiency, High Bill, Outage, Load Serving Entities, Wholesale, Net Metering, Solar, Electric Vehicles, Primary Circuits and more
In this new AI era, it has become very easy to generate software towards data analysis. Enabling customers with data can reduce call center calls and reduce web portal overheads. We are offering our API-Hub for free for all electric utilities, including support. This will allow your customers to access their own data using the same credentials they use for the customer portal.
Utilities are welcome to use our product for free till there is demonstrated staffing cost savings or increased customer satisfaction scores. Our product captures metrics like Average Call Handle Time, Self-Service deflection and containment rates providing clear ways to measure value.
Empower your operations with our advanced energy management tools, designed for a broad spectrum of energy operators from utilities to residential and commercial property managers.
Empower your operations with our advanced energy management tools, designed for a broad spectrum of energy operators from utilities to residential and commercial property managers.